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Technical Support | TurboCAD Mac

TurboCAD Mac includes TurboCAD Mac Pro, TurboCAD Mac Deluxe, and TurboCAD Mac Designer. In the Apple Store, these products are referred to as TurboCAD Pro, TurboCAD Deluxe, and TurboCAD Designer. We offer free assistance troubleshooting unexpected software errors or behavior to owners of version 10, 9, 8, or 7.
Installation & Activation

If you have confirmed that your computer meets the minimum system requirements, and are still having problems with product installation and/or activation, please call 1.800.833.8082 (Press 2) or +1.415+483.8000 (Press 2), Monday through Friday between 6am and 6pm PST for assistance. You can also email support@imsidesign.com with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours.

Why Aren't Older Versions Supported?

Because the system requirements for older software are out-of-date, the working environment cannot be duplicated by IMSI's technical support team. In most cases, issues are resolved by upgrading, and you are strongly encouraged to do so if you are an owner of a product that is several years old. To request an upgrade quote, please email sales@imsidesign.com